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        Who is fossil-hunter?

        Fossil-hunter is more than just an online store - it's a place where you'll discover top-quality, verified fossils from Europe and around the world, curated by passionate collectors who showcase their fossils at exhibitions worldwide. From Norway and the USA to Japan, Australia, Germany, Belgium, the Netherlands, Italy, and beyond. Learn more about us.

        Are the fossils authentic?

        Yes, we only sell 100% authentic fossils.

        What is the shipping time for fossils?

        The delivery time is 1-7 days, for intercontinental shipping, usually 7-14 days although for larger specimens or items requiring additional protection, delivery times may be extended. Learn more here.

        What payment methods are available?

        The available payment methods include credit card (Visa, Mastercard, Amex) and PayPal payments.

        Can I return or exchange a fossil?

        Yes, you can. We offer a 30-day return policy. In case of such an exchange, please contact us via email to coordinate the details of the return and exchange. 

        Do you offer international shipping?

        Yes, we do offer international shipping.

        Which courier services do you use for shipping?

        We use DPD for shipments within Poland and Europe, while for the United States, Australia, and Japan, we utilize FedEx, UPS, or DHL.

        How to Care for Fossils?

        the fossils we sell are always properly preserved. To be sure that nothing will happen to them, it is best to store them in a safe place, safe from falling or bruising. in the case of bone fossils, it is best to store them in a room that is not too hot and that is not exposed to strong sunlight.

        Do you offer discounts or promotions?

        We do not offer promotions as we are confident in our fossil prices. However, for large orders, it is possible, so please feel free to contact us for further inquiries.

        Can I and how can I contact customer support?

        Yes, you can. Please go to the 'Contact' tab for assistance.

        Can you assist in identifying unknown fossils?

        if you have found or have an interesting fossil but you are not sure what it is and you are looking for help, write to us, send photos. We will try to help.

        Do you accept wholesale or custom orders?

        Of course, if you are interested in a large wholesale order, please contact us directly by e-mail or telephone.

        Do you have other fossils not available in the online store?

        We also have other fossils, possibly the ones you're looking for. If you haven't found what you need, please contact us!

        What are the regulations regarding international fossil trade? 

        Please note that regulations regarding international fossil trade can vary from country to country. It's essential to familiarize yourself with the specific import and export laws and restrictions in your location and the destination country. We recommend contacting local customs authorities or relevant government agencies for the most accurate and up-to-date information on international fossil trade regulations.

        Have your fossils been legally collected?

        Yes, our fossils are collected 100% legally.

        I haven't found an answer to my question, what can I do?

        If you haven't found an answer to your question, please feel free to contact us. We will do our best to respond to your inquiries.